Consult merely by Peter N: How to scan in Windows Vista on Hp photosmart?
I have Hp photosmart printer and Iam not able to scan because there is a scan button on the printer but after pushing it nothing happens. I used to have my older pc with Windows xp and the same thing was happening but I managed to scan when I found “printers and scanners” in XP and there was this option to scan. But now as I have Vista I also found “printers and scanners” but there is no such option to scan. Any advice?
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Answer by Jeff_Windows_Team
You should check in your device manager to see what drivers you have for your scanner/printer. If you only have a generic one, sometimes this prevents you from utilizing all of the available features. Go to the HP website and input your printer/scanner model number under the help and support section then look for available drivers and download the latest drivers.
Cheers,
Jeff
Windows Outreach Team
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HP Photosmart how to scan from Windows Vista?
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